Frequently asked questions
Everything you were about to email us about.
What exactly is a "credit"?
Credits are EthOS's usage unit for AI generation — writing a script, rendering a scene, synthesizing a voiceover, and so on. Every plan shows its monthly credit allowance up front, and each generation shows its cost before you confirm it, so you're never surprised by a charge for a job that failed.
Do I own the content I generate?
Yes. You own the scripts, images, voiceovers, and videos your account produces, to the extent permitted by our underlying AI providers' terms. EthOS claims no ownership over your output.
Which platforms can I publish to?
YouTube and Instagram today, with more destinations on the roadmap. Publishing happens from inside EthOS — no re-exporting or re-uploading the same file for each platform.
Is the AI voice or character mine to keep using?
Yes — your cast (characters and voices) is a reusable identity tied to your account, not a one-off generation. Reuse the same cast across every video on a channel so it always looks and sounds like you.
Can I review a video before it goes live?
Always, if you want to. Turn on approve-before-publish for any Show, or let the Shows you trust ship automatically once you're confident in the output.
Is there a free plan?
Yes. The Free plan runs the full pipeline — script through publish — for one channel, with monthly credits and watermarked exports. Upgrade whenever your channel outgrows it.
Can I cancel anytime?
Yes, from your account settings, with no long-term contract. You keep access through the end of your current billing period.
How do I get help if something goes wrong?
Email help@useethos.co and a real person will get back to you — no ticket queue or chatbot loop.
I run an agency or want to talk about a team plan — who do I contact?
Email sales@useethos.co with a bit about your channels or team, and we'll follow up directly.